Privacy Policy
Last updated: October 9, 2026
Zachary Hayes Agency, LLC ("we," "us") is a Farm Bureau Insurance agency at 311 E Main St, Lowell, MI 49331. This policy explains what information we collect and how we use it.
Information we collect
We collect the information you give us when you call, text, email, visit our office, or fill out a form on this website: your name, phone number, email address, mailing address, and details about your home, vehicles, and current insurance so we can prepare a quote or service your policy.
How we use it
- To prepare insurance quotes and coverage reviews you ask for
- To contact you by phone, text message, or email about your request, your appointment, or your policy
- To service policies you buy through us
Text messaging (SMS)
If you give us your mobile number and agree to receive texts, we may text you about quotes, appointments, renewals, and policy service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Who we share information with
We share information only as needed to quote and service your insurance: with Farm Bureau Insurance of Michigan, which underwrites your policy, and with service providers that help us run our office (such as our phone system). We do not sell your personal information.
Website services
This website uses a few outside services to run. Here is each one and what it does.
- FormSubmit (formsubmit.co) processes contact form submissions and emails them to us.
- Cloudflare hosts this website. Once it is turned on, Cloudflare Web Analytics counts visits without using cookies.
- Cloudflare Turnstile protects the contact form from spam, once it is turned on.
- Google Maps shows the map on the Contact page. The map loads only after you click "Load map," and Google's privacy policy applies to it.
Information you send through the form is used only to respond to your request. We do not sell it. Mobile numbers and text message opt in data are never shared with third parties for marketing.
Questions, or want your information deleted? Email [email protected].
Your choices
You can ask us to update your information or stop contacting you at any time. Call or text 616.317.6829 or email [email protected].
Contact
Zachary Hayes Agency, LLC
311 E Main St, Lowell, MI 49331
616.317.6829